L & JG STICKLEY, INC.
  • 14-Sep-2018 to 13-Nov-2018 (EST)
  • Paramus, NJ, USA
  • Salary
  • Full Time

yes


SHOWROOM GENERAL MANAGER

Company Overview
Stickley, is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. With over 110 years in furniture manufacturing, and more than 80 years as a furniture retailer, Stickley is the proud employer of nearly 1,500 talented individuals. We have three manufacturing facilities, multiple Stickley Audi corporate-owned retail showrooms, and a global distribution network.

General Description/Purpose:
The Showroom General Manager will ensure a high level of service to lead a culture of customer and employee satisfaction in their assigned showroom. The Showroom General Manager does this by providing leadership, direction, and support to Stickley retail showroom employees. The Showroom General Manager will have full profit and loss responsibility for their assigned Stickley retail location. The Showroom General Manager will also, establish and nurture Stickley organizational culture, lead showroom operational activities, maximize showroom sales opportunities, and effectively implement company programs in support of company initiatives.

Job Responsibilities:

  1. Understands the local market to improve showroom sales performance by analyzing market data in order to identify trends and gaps impacting sales and customer service.
  2. Demonstrates a high degree of integrity, business ethics, and commitment to organizational goals.
  3. Effectively communicates to all levels of the organization and ensures personal planning and showroom sales and operational activities/business plans are effectively organized to drive positive results and conducts short range and long term business planning to assist in meeting objectives.
  4. Sets aggressive goals to ensure achievement of sales and income plans targeting at minimum annually at 95% or greater and is accountable for effectively managing all aspects of the locations profit and loss.
  5. Ensures all employees understand the goal of driving sales, and creates a world-class selling culture by conducting individual and team oriented sales training and coaching with direct reports on a regular basis.
  6. Seeks opportunities to develop others when planning goals and reviewing performance, and provides timely feedback, coaching, and recognition.
  7. Analyzes, plans, and recommends sound showroom staffing plans based on actual and forecasted financial performance and makes sound hiring recommendations to Regional Managers, Director of Retail Operations, and Executives.
  8. Understands and ensures the effective execution of Stickley operations through staff development and training including, but not limited to: AX, sales order entry, delivery, and add on sales programs.
  9. Works to improve Stickley's competitive advantage by identifying and effectively addressing trends that impact the customer shopping experience and showroom operations by making changes and corrections to staffing, process, and systems as necessary to support a culture of continuous improvement.

Essential Knowledge, Skills:

  1. Ability to apply basic mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, utilize measuring tools such as tape measures and other measuring devices to sufficiently handle job tasks.
  2. Understand and respond appropriately to basic customer and employee inquiries.
  3. Read, write and communicate using English language sufficient to perform job functions. (Other preferences will be given for special language skills when there is a business need).
  4. Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
  5. Ability to operate facility equipment as required in assigned area including, but not limited to: LRT, telephone, cutting equipment, sanding equipment, presses, hand tools, painting and staining equipment, computers, copiers, fax machines, forklifts, pallet jacks, electric lifts, etc.
  6. Satisfactorily complete all Stickley training requirements including, but not limited to: departmental training, annual Hazardous Material and environmental training, Forklift

Work Schedule
Requires morning, afternoon and overnight availability any day of the week. Generally scheduled for 40 to 50 hours; more hours may be required based on the needs of the business.

Benefits
We offer a competitive compensation and a comprehensive benefit package that includes:

  • Paid vacation, holidays, health, prescription and dental insurances
  • Company paid life insurance
  • 401(k) retirement plan,
  • Flexible spending account
  • Generous employee discount

Stickley is an equal opportunity employer.
www.stickley.com and www.stickleyaudi.com

L & JG STICKLEY, INC.
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