• 10-Oct-2018 to 10-Dec-2018 (EST)
  • Pineville, NC, USA
  • Hourly
  • Full Time

L. & J. G. Stickley, Inc. (Stickley) is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. With over 110 years in furniture manufacturing, and more than 80 years as a furniture retailer, Stickley (www.stickley.com) is the proud employer of nearly 1,500 talented individuals. We have three manufacturing facilities, multiple corporate-owned retail showrooms, and a global distribution network.

Position Overview
The Showroom Receptionist will provide a high level of service to ensure employee, customer, team member, and vendor satisfaction by answering phones and greeting clients who enter the showroom while properly maintaining the Showroom Designer rotation.


  • Strong communication and interpersonal skills required.
  • Proficient in the operations of computers and multi-line phones systems.
  • Excellent organizational skills, problem-solving skills, and adaptable to multiple priorities.
  • Demonstrated ability to provide superior customer service and a high degree of accuracy with clerical duties.
  • Ability to work retail hours including nights and weekends.

Key Responsibilities

  • Responsible for greeting clients in a customer focused manner and facilitating contact with the appropriate employee they wish to see or facilitating the Showroom Designer rotation for new showroom clients.
  • Effectively operates a multi-line phone system and answers all incoming phone calls and ensure that calls are handled in a customer focused manner while qualifying and directing calls to the appropriate person.
  • Participate in showroom functions as needed including, but not limited to: interacting with Manlius departments, tagging, wrapping accessories, catalog/price list upkeep, cleaning, inventory, utilizing inventory management systems.
  • Accurately logs client foot traffic entering the showroom.
  • Maintain a sufficient level of product knowledge to assist in showroom activities as needed.
  • Processes administrative tasks including, but not limited to: record keeping, light bookkeeping, and running balances.
  • Works effectively with all showroom employees other various corporate personnel.
  • Displays a professional attitude and represent the company with integrity and professionalism.
  • Reports to the Showroom Manager on a daily basis during work days for direction, support, coaching, and proactively and effectively communicates operational, merchandise, and client concerns.

We offer a competitive compensation and a comprehensive benefit package that includes:

  • Paid vacation
  • Group health, prescription drug, dental insurance coverage
  • Company paid life insurance
  • 401(k) retirement plan with company match
  • Flexible spending account
  • Generous employee discount

Stickley is an equal opportunity employer committed to diversity and inclusion

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